The French- Rendez-vous, Inc.

Shipping Info.


Sales are final (NO RETURNS-NO EXCHANGES)
 for All Fabrics, Oilcloth Type Materials, Oilcloth Type tablecloths and Toiletries.

FREE SHIPPING SPECIALS DO NOT APPLY TO
 PRODUCTS THAT WE SPECIAL ORDER.

IF YOU ORDER AN ITEM INDICATED AS A SPECIAL ORDER (which means we will order it for you)
AND YOUR ONLINE ORDER SHOWS $O AS SHIPPING FEES,
 WE WILL LET YOU KNOW HOW MUCH THE SHIPPING FEES (from OHIO to your final destination) WILL BE, BEFORE WE CHARGE YOUR CREDIT CARD.

Shipping Special does not apply to:
 Large Glass Bell Jars 1100a, 
Anduze style Planters 1106 and 229611,
Furniture nor Lighting.

Free Shipping Special applies only to UPS Ground and USPS regular Mail
and not to any other faster services like Next day Air, 2nd Day Air, 3 day, Express Mail or any other Services.

FREE SHIPPING SPECIALS APPLY ONLY TO ITEMS (EXCLUDING THE ONES LISTED ABOVE) 
THAT WE HAVE IN STOCK IN OUR STORE IN OHIO.

All orders are shipped from OHIO  (USA)
We ship domestically for the 48 contiguous states via UPS ground.
We ship with the US Postal Service for International orders
and Hawaii, Alaska, Porto Rico or other islands part of the US territory.

Shipping & Handling fees are not refundable under any circumstances.
When we have a Special Free Shipping, it will  apply to UPS Ground, 1st Class Mail and Priority Mail.
Any Free Shipping Special will not apply to any other way of Shipping an order.

See Special deals for more details

We offer a service of sending swatches to help the customer make a decision.

Before ordering Yardage, you can Order Swatches online Ordering swatches.

Return Policy

Thank you for your business.

If you have any questions please contact us at: Our Customer Service Email
or Call us at Toll Free: 1-877-zFRENCH (1-877-937-3624) or 513.792.0252

The French Rendez-vous, Inc. 9410 Montgomery Road Cincinnati, Ohio 45242 USA


STORE HOURS: Tuesday to Saturday 11am to 5pm Eastern Time

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